Aftersales Service

03444 995599

Check the wire and plug

The electrical cord should remain untangled at all times. Tangled and kinked wires can cause problems, especially when an automatic wire recoil function is used. The plug should also be checked for damage as a bent or over-pulled plug can be hazardous due to exposed wiring and other elements. Be careful when using the cleaner not to run over the cord or flex with the moving brushes as damage may occur to the cleaner.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

This solution applies to the following models: