Some floorcare do's and dont's
- Unplug the vacuum cleaner prior to completing any maintenance tasks
- Avoid large blockages by not attempting to pick up large objects e.g. coins, buttons, large tissues etc.
- Avoid vacuuming sharp or pointy objects and flammable items e.g. cigarette ends or matches.
- Take care not to apply too much pressure to the electrical cord by over stretching it as this can cause the plug to break. Do not unplug the vacuum cleaner using the cord.
- Do not run over the cord while vacuuming.
- If the vacuum cleaner makes an unusual sound whilst vacuuming, turn off the appliance and check for any blockages.
- Avoid vacuuming liquids (unless your vacuum cleaner offers this function) and do not vacuum wet surfaces as this may cause internal damage to your appliance, as well as pose a health risk.
- Always keep the vacuum cleaner below you when cleaning stairs
Always disconnect your appliance from the mains before you start examining it!
This solution applies to the following models:
Vacuum Cleaners
- AC73SE20001 - 39001364
- AL71SZ01001 - 39100442
- AL71SZ02 - 39100443
- AL71SZ02001 - 39100417
- AL71SZ04 - 39100468
- AT70EG10001 - 39001270
- AT70ID40 - 39001187
- ATC18LI - 39001570
- BF70VS01001 - 39001365
- BF70VS11001 - 39001366
- BF81VS02 - 39001469
- BF81VS12 - 39001471
- BR2201 - 39100321
- BR2202 - 39100320
- BR2306 - 39100364
- BR71BR01 - 39001453
- BR71BR02 - 39001452
- BV71CP10 - 39001522
- BV71CP20 - 39001523
- CA144BU2 - 39400240
- CA144TF2 - 39400190
- CA18TG2 - 39400189
- CA192TP2 - 39400166
- CH51S20 - 39001560
- CO180B2 - 39400150
- CP70CP11 - 39001182
- CP71CP01 - 39001183
- CP71CP01 - 39001417
- CU81CU11001 - 39001178
- CU81CU15001 - 39001271
- CU81CU20 - 39001179
- DI2200 - 39100314
- DM4468 - 39100131
- DM4476 - 39100140
- DM4484 - 39100134
- DM4485 - 39100132
- DM4494 - 39100133
- DM4496 - 39100102
- DM4499 - 39100130
- DM4523 - 39100080
- DM4525 - 39100119
- DM5226 - 39100313
- DM5226/1 - 39100350
- DM5524 - 39100127
- DM5530/1 - 39100124
- DM6163 - 39100159
- DM6173 - 39100160
- DM6185T - 39100161
- DM6197T/1 - 39100181
- DM6200 - 39100197
- DM6207T - 39100158
- DM6210 - 39100195
- DM6211 - 39100213
- DM6212 - 39100219
- DM6213 - 39100222
- DM6214 - 39100227
- DM6215 - 39100183
- DM6216 - 39100229
- DM6220 - 39100340
- DM6222 - 39100218
- DM6223 - 39100221
- DM6225 - 39100262
- DM6226 - 39100260
- DM6227 - 39100176
- DM6229 - 39100191
- DM6300 - 39100378
- DM71DM02 - 39100388
- DM71DM03001 - 39100432
- DME7133 - 39100271
- DML5224 - 39100268
- DML5227 - 39100261
- DS22G - 39400303
- DS22GR - 39400315
- DS22PTG - 39400304
- DS22PTGC - 39400316
- DS22RCG - 39400319
- DV70ID02 - 39400170
- FD22BCPET - 39400314
- FD22BR - 39400313
- FD22G - 39400273
- FD22HH - 39300243
- FD22L - 39400288
- FD22RA - 39400274
- FD22RP - 39400282
- FE144AG - 39400293
- FE18AG - 39400294
- FJ120R2 - 39400090
- FJ120WB2 - 39400117
- FJ180WO2 - 39400125
- FM144B2 - 39400235
- FM144GFJ - 39400306
- FM18B2 - 39400236
- FM18GFJ - 39400307
- FM18LB2 - 39400237
- FM216LI - 39400261
- FR7183 - 39100174
- FR7185 - 39100192
- FR7187 - 39100173
- FR71EG01001 - 39100424
- FR71FR01001 - 39100433
- FR71FR02001 - 39100425
- GL1103 - 39100292
- GL1106 - 39100293
- GL1108 - 39100360
- GL1109 - 39100294
- GL1110 - 39100349
- GL71GL01 - 39100384
- GL71GL02 - 39100385
- GL71GL02001 - 39100445
- GL71GL04001 - 39100426
- GLE900 - 39100379
- HF910H 001 - 39401004
- HF910P 001 - 39401003
- HF920H 001 - 39401002
- HF920P 001 - 39401001
- HFC216R 001 - 39400360
- HFC324U 001 - 39400361
- HL2102 - 39100265
- HL2107 - 39100298
- HL2208 - 39100315
- HL500HM 001 - 39101039
- HL700P 001 - 39100519
- HL700PXL 001 - 39100520
- HP22+SP48D - 39100302
- HP2300 - 39100300
- HP2305 - 39100343
- HS22+SP48D - 39100309
- HU4177T - 39100155
- HU4185 - 39100196
- HU4187T - 39100164
- HU4197 - 39100180
- HU4200 - 39100226
- HU4201 - 39100223
- HU4202 - 39100198
- HU4203 - 39100215
- HU4204 - 39100225
- HU4205 - 39100188
- HU4206 - 39100224
- HU4207 - 39100177
- HU4207/1 - 39100212
- HU4208 - 39100211
- HU4217/1 - 39100303
- HU4220 - 39100319
- HU71HU02 - 39100397
- HU71HU04001 - 39100431
- HU71HU05001 - 39100453
- JA1600 - 39100283
- JA1603 - 39100347
- JC2145 - 39100118
- JC3146 - 39100137
- JC3154 - 39100148
- JC3157T - 39100157
- JWC48B6 - 39300206
- JWC60B6 - 39300189
- JWCCA420 - 39800020
- JWCLLN2 - 39800021
- JWCLNN2 - 39800022
- JWCMOP2 - 39800019
- JWCNNO1 - 39800023
- KIT JAZZ CY - 39100318
- KIT JAZZ CY2 - 39000975
- KIT JAZZ GR - 39100317
- KIT JAZZ GR2 - 39000976
- KS51_OP2 - 39001566
- LA71SM10 - 39001524
- LA71SM20 - 39001525
- LA71WR01 - 39001526
- LA71WR20 - 39001527
- MBC500UV - 39300218
- PR60_SL40 - 39001568
- PU1240 - 39100276
- PU2012 - 39100339
- PU2110 - 39100202
- PU2111 - 39100245
- PU2115/1 - 39100345
- PU2118 - 39100344
- PU2120 - 39100201
- PU2121 - 39100246
- PU2122 - 39100330
- PU2130 - 39100200
- PU2300 - 39100366
- PU31EN10 - 39100507
- PU71EN01 - 39100390
- PU71EN01001 - 39100452
- PU71EN02001 - 39100423
- PU71PU01 - 39100409
- PU71PU01001 - 39100444
- RBC070/1 001 - 39001443
- RBC090/1 - 39001446
- RBC090/1 001 - 39001444
- RBC090001 - 39001242
- RCB009 - 39000911
- RE71TP03001 - 39001354
- RE71TP04001 - 39001355
- RE71TP20 - 39001184
- RE71TP25001 - 39001273
- RE71VE20 - 39001186
- RE71VE25001 - 39001274
- RU70RU15001 - 39001352
- RU70RU16 - 39001402
- RU70RU17 - 39001466
- RU80TP11 - 39001194
- RU80TP15001 - 39001266
- RU80VE11 - 39001195
- RU80VE15001 - 39001265
- RV71RV01 - 39100471
- S40TDS 001 - 39300035
- S48DMR 001 - 39300057
- S48WW 001 - 39300010
- SC72DWB4 - 39300149
- SC96DWR4 - 39300146
- SE71 VX04001 - 39001360
- SE71 VX05001 - 39001361
- SE71SP05 - 39001390
- SE71SZ04001 - 39001362
- SE71SZ08 - 39001414
- SE71WR01 - 39001400
- SE71WR02 - 39001401
- SE81RA05001 - 39001239
- SE81RA11001 - 39001240
- SE81SZ01001 - 39001170
- SE81SZ03 - 39001171
- SEA1RA02001 - 39001238
- SI216RB - 39400305
- SJ10DSI 001 - 39300059
- SJ120CBN4 - 39300154
- SJ12WSR 001 - 39300060
- SJ144DP4 - 39300196
- SJ144DTH4 - 39300198
- SJ144WD4 - 39300197
- SJ144WSR4 - 39300100
- SJ4000DB4 - 39300184
- SJ4000DWB - 39300221
- SJ4000DWB/1 - 39300233
- SJ48DWB6 - 39300178
- SJ48WWE6 - 39300179
- SJ60DA/1 - 39300231
- SJ60DA6 - 39300216
- SJ60DWB6 - 39300180
- SJ60WWR6 - 39300182
- SJ6DSW 001 - 39300058
- SJ72D4A - 39300220
- SJ72DA4 - 39300217
- SJ72DB4 - 39300195
- SJ72DW - 39300177
- SJ72WD6A/1 - 39300241
- SJ72WWB6 - 39300186
- SJ72WWB6/1 - 39300232
- SJ8DSB 001 - 39300061
- SL8123 - 39100171
- SL8123 - 39100248
- SL8127 - 39100172
- SM120WDN - 39300254
- SM156DPN - 39300215
- SM156WDP4A - 39300242
- SM1800 - 39100232
- SM18DL4 - 39300214
- SM1901 - 39100239
- SM4000C4 - 39300219
- SM550AC - 39300240
- SP2101 - 39100323
- SP2102 - 39100322
- SP36DG6 - 39300101
- SP36DWB6 - 39300128
- SP48DP6 - 39300102
- SP48DWB6 - 39300159
- SP48DWG6 - 39300127
- SP60DBR6 - 39300099
- SP60DSR6 - 39300131
- SP60DWR6 - 39300126
- SP60DWV6 - 39300125
- SP71_BL06001 - 39001409
- SP71BL04001 - 39001358
- SP71BL05001 - 39001359
- SP72DSB6 - 39300165
- SP81BL03 - 39001176
- SP81BL11 - 39001177
- SP81SM02 - 39001236
- SP81SM11 - 39001237
- SP81SP01001 - 39001246
- SRC144LB - 39400298
- ST70ST01001 - 39001356
- ST71ST02 - 39001470
- STC18LI - 39001574
- SU120RB2 - 39300105
- SU180B2 - 39400029
- SU204B2001 - 39400194
- SU204BG2 - 39400272
- SU204BR2 - 39400218
- SU204S2 - 39400242
- SX70HU01 - 39001180
- SX70HU03001 - 39001353
- SX70HU04 - 39001413
- SX70HU05 - 39001465
- SX70HU11 - 39001181
- SX70HU15001 - 39001267
- SX9750 - 39500042
- SX9760 - 39500041
- SY71NM02 - 39400171
- TAV1610 - 39000488
- TAV1615 - 39000545
- TAV1620 - 39000490
- TC1182 - 39000342
- TC1183 - 39000473
- TC1184 - 39000424
- TC1185 - 39000527
- TC1188 - 39000756
- TC1191 - 39000463
- TC1192 - 39000386
- TC1201 - 39000581
- TC1202 - 39000613
- TC1203 - 39000612
- TC1206 - 39000381
- TC1208 - 39000472
- TC1209 - 39000484
- TC1210 - 39000623
- TC1211 - 39000653
- TC1212 - 39000652
- TC4210 - 39000385
- TC5213 - 39000418
- TC5223 - 39000329
- TC5232 - 39000347
- TC5235 - 39000708
- TC5238 - 39000358
- TCP2011 - 39000822
- TCR4213 - 39000616
- TCR4224 - 39000772
- TCR4230 - 39000985
- TCR4233 - 39000556
- TCR4234 - 39000649
- TCR4237 - 39000771
- TCR4239 - 39000938
- TCR4240 - 39001080
- TCU1410 - 39000956
- TCW1610 - 39000787
- TCW2006 - 39000786
- TE70_EN26001 - 39001416
- TE70EN20 - 39001190
- TE70EN21 - 39001463
- TE70EN21001 - 39001357
- TE70EN25001 - 39001268
- TE70ID30001 - 39001189
- TE70TE11 - 39001191
- TE70TE12 - 39001418
- TEN2400 - 39001082
- TF2005 - 39000588
- TF2006 - 39000587
- TF4195 - 39000412
- TF5192 - 39000451
- TFB2010 - 39000442
- TFB2282 - 39000441
- TFC3185 - 39000413
- TFC6203 - 39000402
- TFC6207 - 39000414
- TFC6283 - 39000401
- TFS5206 - 39000474
- TFS5209 - 39000511
- TFS7100 - 39000529
- TFS7185 - 39000651
- TFS7195 - 39000475
- TFS7197 - 39000524
- TFS7198 - 39000523
- TFS7202 - 39000540
- TFS7208 - 39000596
- TFS7209 - 39000453
- TFS7210 - 39000541
- TFS7220 - 39000542
- TFV2015 - 39000722
- TGP1410 - 39000794
- TH31 VO01 - 39100486
- TH31 VO02 - 39100487
- TH31BO01 - 39100488
- TH31BO02 - 39100489
- TH31HO01 - 39100496
- TH31SM01 - 39100492
- TH31SM02 - 39100493
- TH71 VX01001 - 39100437
- TH71 VX02001 - 39100438
- TH71BL01 - 39100404
- TH71BL01001 - 39100440
- TH71BL02 - 39100410
- TH71BL02001 - 39100441
- TH71BR01 - 39100474
- TH71BR02 - 39100475
- TH71SM01 - 39100399
- TH71SM01001 - 39100434
- TH71SM02 - 39100400
- TH71SM02001 - 39100435
- TH71SM03 - 39100401
- TH71SM03001 - 39100436
- TH71SP04 - 39100446
- TJA1410 - 39000957
- TJA1440 - 39001042
- TJG1100 - 39001094
- TMI2015 - 39000828
- TMI2019 - 39000939
- TP6206 - 39000373
- TP6220 - 39000538
- TP71 JA01001 - 39100393
- TP71 OP01 - 39100485
- TP71TP01 - 39100392
- TP71TP02 - 39100391
- TP71TP02001 - 39100427
- TP71TP04001 - 39100428
- TP71TP06001 - 39100450
- TP71TP07001 - 39100451
- TP71TP08 - 39100476
- TP71TP09 - 39100477
- TPP2310 - 39000531
- TPP2311 - 39000720
- TS2061 - 39000334
- TS2213 - 39000419
- TS2308 - 39000382
- TS2359 - 39000783
- TS2360 - 39000628
- TSB1906 - 39000742
- TSB2001 - 39000876
- TSB2005 - 39000667
- TSBE2100 - 39001090
- TSD2001 - 39001010
- TSE0100 - 39000614
- TSM1805 - 39000952
- TSM2005 - 39000951
- TSM2110 - 39000955
- TSP2000+SP48D/1 - 39000903
- TSP2002+S40D - 39000922
- TSP2004 - 39000818
- TSP2005 - 39000808
- TSP2006 - 39000823
- TSP2101 - 39000963
- TSP2210 - 39001083
- TSU2001 - 39000877
- TSU2002 - 39000878
- TSX2101 - 39000775
- TSX2201 - 39000804
- TSX2215 - 39000805
- TSXD2205 - 39000921
- TSXP2307 - 39001078
- TSXP2308 - 39001079
- TTE2203 - 39000990
- TTE2304 - 39000969
- TTG1100 - 39001095
- TTU1450 - 39001027
- TTU1460 - 39001076
- TTU1510 - 39000826
- TTU1520 - 39000827
- TW1750 - 39000248
- TWDH1400 - 39500057
- TXP1215 - 39000784
- U3495 - 39100113
- U3524 - 39100178
- U3525 - 39100114
- U3530 - 39100012
- UN20J72 - 39400213
- UNP204B - 39400146
- UNP24ABS - 39400271
- UNP252A - 39400245
- UNP252C - 39400164
- UNP252EG001 - 39400195
- UNP264P - 39400168
- UNP264S - 39400241
- UNP300R - 39400147
- UNP300RA - 39400238
- UNP300RS - 39400165
- UNP324RM - 39400263
- UTE1100 - 39100380
- UTP1605 - 39100285
- UTP1610 - 39100284
- UTP1611 - 39100346
- UTP1612 - 39100362
- VE01 - 39100499
- VE02 - 39100501
- VE03OF01 - 39100506
- VE18LIG - 39100491
- VL81VL01 - 39100461
- VL81VL02 - 39100465
- VL81VL51 - 39100479
- VR81HL01 - 39100472
- VR81HU01 - 39100462
- VR81HU02 - 39100473
- VR81HU03 - 39100481
- VR81OF01 - 39100490
- VR81VR01001 - 39100430
- VR81VR02001 - 39100429
- WR71 VX04001 - 39100466
- WR71 VX05001 - 39100482
- WR71 WR03 - 39100480
- WR71WR01 - 39100460
- WR71WR02 - 39100459
- WRE01 001 - 39100514
- WRE02P 001 - 39100515
- XP71EG25001 - 39001269
- XP71ID20 - 39001192
- XP81OP25 - 39001468