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Some floorcare do's and dont's

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  • Unplug the vacuum cleaner prior to completing any maintenance tasks
  • Avoid large blockages by not attempting to pick up large objects e.g. coins, buttons, large tissues etc.
  • Avoid vacuuming sharp or pointy objects and flammable items e.g. cigarette ends or matches.
  • Take care not to apply too much pressure to the electrical cord by over stretching it as this can cause the plug to break. Do not unplug the vacuum cleaner using the cord.
  • Do not run over the cord while vacuuming.
  • If the vacuum cleaner makes an unusual sound whilst vacuuming, turn off the appliance and check for any blockages.
  • Avoid vacuuming liquids (unless your vacuum cleaner offers this function) and do not vacuum wet surfaces as this may cause internal damage to your appliance, as well as pose a health risk.
  • Always keep the vacuum cleaner below you when cleaning stairs

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Vacuum Cleaners