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Delay start may be activated

Should a 'H' with a number be shown the display, for example 'H02' then the delay start has been activated. The number indicates in how many hours in the future, the machine will start. So in our example the machine will switch on by itself in 2 hours time. You will not be able to use the machine instantly unless you cancel the delay start. The machine can be programmed to come on up to 24 hours in advance. To re set simply press the delay start button found on the option button cluster repeatedly  until 'H0' appears. The machine will now commence the cycle when you press the start button.

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Should a 'H' with a number be shown the display, for example 'H02' then the delay start has been activated. The number indicates in how many hours in the future, the machine will start. So in our example the machine will switch on by itself in 2 hours time. You will not be able to use the machine instantly unless you cancel the delay start. The machine can be programmed to come on up to 24 hours in advance. To re set simply press the delay start button found on the option button cluster repeatedly  until 'H0' appears. The machine will now commence the cycle when you press the start button.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washer Dryers
Washing Machines

Empty the water tank

Check that the water tank found in the door is not full. Once it becomes full the dryer will stop working until the water is emptied away. Open the door and lift the tank off, taking acre as it may be heavy. Pour the water down your sink or drain.

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Check that the water tank found in the door is not full. Once it becomes full the dryer will stop working until the water is emptied away. Open the door and lift the tank off, taking acre as it may be heavy. Pour the water down your sink or drain.

4 steps to empty the container

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Tumble Dryers

Is the door shut firmly?

Check that you have closed the door properly. Open the door and check that nothing has became trapped in the door opening. Shut the door firmly and try again.

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Check that you have closed the door properly. Open the door and check that nothing has became trapped in the door opening. Shut the door firmly and try again.

There is a slight delay before the machine starts the cycle, during which time the safety lock activates.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washer Dryers
Washing Machines

Is the machine installed in a cold place?

Your tumble dryer has been designed to be used in a habitable part of your home. During the winter, cold temperatures are detected by sensors inside the appliance which causes it to shut down. This may occur in colder parts of your home such as a garage or out building during a 'cold snap' when we experience temperatures bellow zero. In these conditions the machine will turn on but not start up and the lights may flash. Simply warm up the surroundings or alternatively open the door, remove the filter and using a hair dryer blow warm air into the machine through the filter slot. Do this for a few minutes and then try the dryer again... it should now start to work. This is not a fault with your dryer it is simply due to the location of your machine during extremely cold weather. We recommend you re-locate the product to a warmer environment.

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Your tumble dryer has been designed to be used in a habitable part of your home. During the winter, cold temperatures are detected by sensors inside the appliance which causes it to shut down. This may occur in colder parts of your home such as a garage or out building during a 'cold snap' when we experience temperatures bellow zero. In these conditions the machine will turn on but not start up and the lights may flash. Simply warm up the surroundings or alternatively open the door, remove the filter and using a hair dryer blow warm air into the machine through the filter slot. Do this for a few minutes and then try the dryer again... it should now start to work. This is not a fault with your dryer it is simply due to the location of your machine during extremely cold weather. We recommend you re-locate the product to a warmer environment.

using a hair dryer to warm up the surrounding temperature

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Tumble Dryers

Is the water turned on?

If the water is not turned on the machine will not start the programme as it needs a supply of water at the start. Check that your water tap behind the machine or in a cupboard next to the machine is turned on. If it has just been installed or recently moved check that the water fill pipe has not been crushed or kinked.

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If the water is not turned on the machine will not start the programme as it needs a supply of water at the start. Check that your water tap behind the machine or in a cupboard next to the machine is turned on. If it has just been installed or recently moved check that the water fill pipe has not been crushed or kinked.

water turned off

This picture shows the water turned off

water tap turned on

here we see the blue valve in line with the pipe and the water supply is turned on if the supply is from a tap twist the tap anti clockwise to turn it on

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Dishwashers
Washer Dryers
Washing Machines

Check the soap drawer is fully closed

Dependent on model:

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Dependent on model:

Some AXI models will not start to fill up with water should the soap drawer be open. Check the drawer has been pushed fully back into the machine.

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Washer Dryers
Washing Machines

Is there electrical power

Check that you have power to the machine. Try another product in the socket and see if it works, If it does not then it may be the electrical socket in your home at fault. Replace the fuse, take a fuse from something else that is working: the kettle or toaster perhaps? pop the fuse in the plug and try again.

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Check that you have power to the machine. Try another product in the socket and see if it works, If it does not then it may be the electrical socket in your home at fault. Replace the fuse, take a fuse from something else that is working: the kettle or toaster perhaps? pop the fuse in the plug and try again.

changing the fuse

the fuse is found in the middle of the plug as shown

Phone 03446 923 608 and we’ll assess the best resolution for your problem.

Always disconnect your appliance from the mains before you start examining it!

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This solution applies to the following models:

Dishwashers
Tumble Dryers
Washer Dryers
Washing Machines