If your machine is not powering up then you could try plugging another appliance into the socket. If this appliance also appears to have no power, there is possibly a problem with the supply at that socket. Check the socket is switched on and that there is not an isolator switch somewhere in your home which may be switched off or tripped out. If there is an isolator or fuse box, check it is also switched on. Perhaps the main fuse or trip in your distribution box has blown? so check that out. If the problem persists you may need a competent electrician to restore the supply. Alternatively try the product in different socket.

Your Main switch or fuse box will look something like this.

If there appears to be no power to the machine then try replacing the fuse. This is found between the pins in the plug top. Hoover recommend you fit a 13 amp rated fuse in the plug of all of our appliances. A quick way to test a fuse, is to try using a fuse from something that is working for you, a kettle or toaster for example and pop it into the plug of the machine that appears to be at fault. Using a small flat blade screwdriver prize the fuse carrier out, take out the fuse and replace it. If the product now starts working then it has simply been a fuse fault, this can happen from time to time. But if the fuse blows more than once then please get in contact with us for further assistance.